Filey by INSO Built for Shopify

Shopify file export & backup app

Download
Shopify files
with Filey.

Keep a copy of your files and product media. Export blogs, pages and menus, or move your content to another store with Filey Pro.

Install Filey — free plan See what’s included
4.8/5 · 235 reviews on ShopifyChecked Nov 4, 2026
Filey export settings showing product-media folders, blog posts, blogs, menus and pages
Choose the content you need.Watch demo
Your Shopify store A ZIP on your device

Keep it offline. Import supported content with Pro.

FreeContent → Files export
$4.99 / monthPro content export & import
Your copyZIP downloads to your device

01 / EXPORT WHAT MATTERS

What Filey exports
from Shopify.

Filey is a Shopify file export app for local backups and content transfers. Choose what you need and download it as ZIP archives.

01
Files

Files from Content → Files

Download your Shopify file library, including uploaded images and documents.

Free + Pro
02
Product media

Product images, videos & 3D models

Export product media into folders by product handle. Pro can match media to products on import.

Pro organization + import
03
Store content

Blog posts, blogs & pages

Include your store’s editorial content in an export, then import it into another store.

Pro
04
Navigation

Navigation menus

Export and import your menus alongside the rest of your supported content.

Pro

A backup of your content. Orders, customers, themes, store settings and product descriptions are outside Filey’s scope. Backups are on demand. See backup coverage →

02 / FROM YOUR STORE TO YOUR DEVICE

Export your files.
Transfer with Pro.

Save a local copy before a content cleanup, hand assets to your team, or move supported content to another Shopify store.

  1. 01

    Open Filey in Shopify

    Install the app and open it from your Shopify admin. The Free plan is ready to export your Content → Files library.

  2. 02

    Download your ZIP

    Start the export and keep the app tab open. Pro adds product-media folders, blogs, pages and menus. Large exports split into multiple downloads.

  3. 03

    Keep it or import it

    Save your download somewhere you control. With Pro, import a Filey ZIP into another store and choose whether to replace or keep existing content.

Moving to another store?

Bring the content.
Keep the control.

Pro can match product media back to products on import. Move your files, blog content, pages and navigation without treating a product CSV as an image backup.

Read the export & backup guide
Filey upload interface for importing an exported ZIP into a Shopify store
Filey Pro import · View on Shopify ↗

03 / CHOOSE YOUR PLAN

Free file exports.
More with Filey Pro.

Start with a free file-library export. Choose Pro when you need more content types, product-media organization or importing.

For your file library

Free

$0 / month

Get a local copy of the files you’ve uploaded to Shopify.

  • Export Content → Files as ZIP
  • Download files to your device
  • Store-content dashboard
Start with Free
For content transfers & more

Pro

$4.99 USD / month

Export more of your store and import supported content.

  • Everything in Free
  • Product media organized by product
  • Export blog posts, blogs, pages & menus
  • Import a Filey ZIP into a Shopify store
  • Match product media on import
  • Choose replace or keep existing content
Explore Pro on Shopify

Pro is billed in USD. Pricing checked Nov 4, 2026. See current plans on Shopify ↗

MERCHANT REVIEWS

Small app.
Useful job.

4.8/5
235 merchant reviews

Shopify App Store · checked Nov 4, 2026

04 / BEFORE YOU INSTALL

Shopify file exports:
Your questions.

What Filey exports, how importing works, and where its backup coverage ends.

Browse the full support FAQ
How do I download files from Shopify with Filey?

Install Filey from the Shopify App Store, open it in your Shopify admin and choose Download files. The Free plan exports files from Content → Files to your device as a ZIP. Pro adds product-media organization and exports for blogs, pages and navigation menus.

Can I export Shopify product images, videos and 3D models?

Yes. Filey supports product images, videos and 3D models. Pro organizes product media into folders named after product handles and can match media back to products on import. Product descriptions and other product text are not included.

Can I move files to another Shopify store?

Yes. Filey Pro imports a Filey ZIP into another Shopify store. You can transfer supported files, product media, blog posts, blogs, pages and navigation menus, then choose whether to replace or keep existing content. This transfers supported content rather than a complete store.

Does a Shopify product CSV contain the image files?

A product CSV contains image URLs rather than the image files themselves. Filey downloads supported media files in ZIP archives, so you can keep a local copy of the assets.

Read Shopify’s product export guidance ↗
Is Filey a full Shopify store backup?

Filey backs up supported files and content. It does not back up orders, customers, themes, store settings or product descriptions. Use additional tools for those parts of your store.

Does Filey run automatic or scheduled backups?

Backups are on demand: open the app and start a download when you need one. Filey does not run scheduled backups or keep a copy of your downloaded files on its servers. Keep your ZIP somewhere you control.

What happens with a large export?

Large exports are split into multiple downloads automatically. Keep the Filey tab open while the export runs. If a download gets stuck, contact support@inso.codes for help with your store.

Contact Filey support →

Your next export starts here

Get your Shopify files.
Keep your own copy.

Start with a free file export. Add Pro for more content types and store-to-store imports.

Install Filey on Shopify